Support Services

LEARNING RESOURCES CENTER (LRC)
College Center Building
(810) 989-5640, Fax:(810) 989-5773
lrc@sc4.edu

The Learning Resources Center is open seven days a week, including four evenings during the fall and winter semesters.

Fall and winter semester hours:

Spring and summer sessions, exam weeks, breaks, and holiday hours are posted in advance.

The Learning Resources Center provides access to many resources and services. Librarians and staff members willingly provide assistance with library questions. Listed below is a summary of the resources and services available to you.

PRINT, AUDIOVISUAL, AND ELECTRONIC MEDIA

• Approximately 55,000 books in the reference and circulating collections searchable through our automated online catalog.
• Approximately 95 journals and magazines in print format.
• 3,400 videotapes and DVDs.
• Electronic access to resources that include the Internet, FirstSearch (full-text journal magazine articles), Newsbank (articles from newspapers throughout the United States including The Times Herald), InfoTracWeb (full-text journal articles and reference materials), Cumulative Index to Nursing and Allied Health Literature, Criminal Justice Periodical Index, Facts.com, Michigan Electronic Library, and many other resources.

SERVICES

• Reference and research assistance.
• Programs on how to conduct research and use the library effectively.
• Interlibrary loan (borrowing materials from other libraries.)
• Small group study rooms.
• Printers and photocopy machines.

To borrow materials, students must present their SC4 identification/library card to a staff member at the circulation desk.

COMPUTER AND WIRELESS ACCESS
Computers are available in the combined Learning Resources Center and Academic Achievement Center located in the College Center. Wireless access is also available in the LRC and AAC for students preferring to use their laptops. Inquire at the circulation desk for specifics on how to obtain wireless access.

COPYRIGHTED SOFTWARE
Microcomputer software, just as books, magazines, audiovisual software, and other reproducible materials, is protected by the Copyright Revision Act of 1976. The rights of copyright include the rights of reproduction, adaptation, distribution, public performance, and display. All of these rights are subject to "fair use," depending on the purpose of the use, the nature of the work, the amount of the work used, and the effect the use has on the market for the copyrighted work. Guidelines have been established which define what educators can do with software acquired for instructional use without infringing on the copyright.

The Academic Achievement Center (AAC) provides specialized academic services to assist students so that their studies will be a positive, meaningful, and successful experience. All services are provided at no charge to currently enrolled students.

Fall and winter semester hours:

TUTORING
SC4 students have access to tutoring services at no charge to them. Tutoring services provide assistance in understanding course materials.

DROP-IN TUTORING
Drop-in tutoring is available regardless of course or grade on a first-come, first-served basis.

ONLINE TUTORING
Online tutoring is available by e-mailing tutoringonline@sc4.edu.

TUTORING EMPLOYMENT OPPORTUNITIES
Qualified peer and professional tutors are continuously needed to provide tutoring services. Tutors must have an accumulated minimum 3.0 GPA. Request an application for employment from the Academic Achievement Center.

EDUCATIONAL SOFTWARE
Educational software programs are available to support courses such as biology, physical science, computer information systems, electronics, English, math, nursing, office administration, reading, and social sciences.

DISABILITY AND SPECIAL SERVICES
SC4 is committed to providing equal educational opportunities regardless of a student's disability.

An Academic Achievement Center counselor is available to assist students experiencing academic difficulties and/or needing special support services (documentation required). Services include:

• Mobility assurance
• Interpreter services
• Reader services
• Note-taker services
• Braille translation
• Test-taking accommodations
• Referral services
• Specialized assistive equipment for students with physical disabilities

ENGLISH AS A SECOND LANGUAGE
Support is provided for students with limited English-speaking skills.

CRISIS COUNSELING
The AAC counselor is trained in providing crisis counseling and intervention to students in need. The focus is on single or recurrent problems that are overwhelming or traumatic. Crisis counseling is short-term and provides education, guidance, and support, but is not a substitute for psychiatric care. Crisis counseling may involve referral to community organizations that have the resources to provide the assistance needed by the student.

TESTING SERVICES

• Admissions testing – COMPASS
• Test proctoring
• SC4 online courses
• CLEP
• Other colleges and universities

RIDE SHARE INFORMATION
The Ride Share Information Board is located in the AAC. Any student who would like to share a ride or is in need of transportation may participate in the program by completing the form on the Ride Share Information Board.

GENERAL STUDENT INFORMATION

THE BISTRO COLLEGE CENTER CATERING
College Center, Café
(810) 982-1767
The Bistro offers light breakfasts, full café lunches, snacks, and beverages for between classes. Hours are Monday – Thursday 7:30 a.m. to 6 p.m. during the fall and winter semesters

BOOKSTORE
Acheson Applied Technology Center, Room 125
(810) 989-5725 or (810) 989-5728
The SC4 College Bookstore carries required books and supplies for classes, as well as clothing and convenience items. New and used books are available.

CHILD CARE CENTER
Citizens First Michigan Technical Education Center
(810) 989-5673
Hours: 6:30 a.m. to 6 p.m. Monday-Friday
The EOC Child Care Center in the M-TEC at SC4 is designed to provide quality child care for college students and staff. The center is operated by the Economic Opportunity Committee of St. Clair County and is affiliated with Blue Water Head Start.

CHILDREN ON CAMPUS
In order to provide a friendly and safe campus while maintaining a learning environment for SC4 students and a disruption-free workplace for our employees, students will not bring any child with them to class. In order to meet an emergency situation, the instructor can approve a temporary exception to this policy. Exceptions may also be made for SC4-sponsored events or classes that specifically suggest bringing a child. However, under no circumstances are children on campus to be left unattended at any time.

CLASSROOM AND LABORATORY SAFETY REGULATIONS
Students must abide by classroom safety regulations. Safety glasses, headgear, aprons, lab coats, earplugs, and other appropriate safety equipment may be needed by all students in specific courses.

COLLEGE CONNECTION
Main Building, Room 207
(810) 989-5767
College Connection is a monthly newsletter for students and friends of SC4. It is published by the Public Relations, Marketing and Legislative Affairs Office and distributed by mail.

CONCERNS/COMPLAINTS
The following guidelines have been established to provide students at St. Clair County Community College with a process for resolving concerns related to the academic environment and/or support services. When a concern arises that is covered by College Policy, including sexual harassment, racial or sex discrimination, or those arising under the Americans with Disabilities Act, the issue should be referred to the Office of Human Resources. All others will be handled in the following manner:

Complaint Process

1. The student will meet with the faculty or staff member involved to attempt to resolve the concern.
2. If a satisfactory resolution has not been reached, the student has the option to consult with the appropriate department chair or appropriate supervisor.
3. If the issue has not been satisfactorily resolved with the department chair or appropriate supervisor, the student has the option to meet with the next appropriate supervisor for final resolution.

The student must provide specific documentation to support issues and concerns related to the complaint.

CONCESSION RIGHTS
The college retains all concession rights. Nothing is to be sold on the premises without written permission from the college.

EMERGENCY MESSAGES TO STUDENTS
Student and Instructional Support Services (810) 989-5560 or
Campus Security Office (810) 989-5549
St. Clair County Community College will attempt to deliver EMERGENCY messages ONLY.

HEALTH INSURANCE
Students may obtain an accident and sickness insurance policy for a nominal premium. Check the SC4 Web site at www.sc4.edu/studentguide for more information. SC4 is not responsible for any coverage and/or claims.

PARKING
Free parking is available in the lot adjacent to the College Center. Certain areas of the College Center lot and the entire lot at the Main Building are reserved for faculty and staff. All parking lots are lined and vehicles are to be parked within the designated spaces. The college assumes no liability for vehicles or contents in vehicles parked in or using college lots. Persons parking illegally (including fire lanes, walking paths, lawn, and unauthorized handicap usage) will be ticketed or towed by college Campus Patrol personnel or city, county, or state police agencies. Additional paid parking is available at city operated facilities nearby. See map inside back cover.

PETS/ANIMALS ON CAMPUS
Animals with the exception of those required for persons who are disabled, i.e., seeing eye/service dogs, are prohibited from college buildings.

POSTING OF SIGNS/FLIERS
SC4 internal announcements may be posted on bulletin boards and tack strips which are located throughout the campus. These bulletin boards and tack strips are specifically allocated for internally generated information related to campus events and activities such as Registration, Student Services, Student Government, Clubs and Organizations, and Departments. Student and Community Postings may only be posted on the bulletin boards labeled "Student/Community Postings" located in the ATC Building, across from Room 124. The board is for posting items for sale, special event information, apartment rentals, community events, etc. Note the following guidelines for all bulletin board and tack strip usage:

• Boards will be cleared of all materials at least once per month.
• Internal postings must be proof read by appropriate supervisor.
• Inappropriate items will be removed.
• Do not use staples to attach fliers.
• Do not tape fliers on walls or windows.
• Fliers are not allowed to be posted on vehicles in the parking lots.
• A stamp of approval for posting from the Dean's Office is no longer required.
• Information (handbills, fliers, etc.) that are not part of an approved organization event, shall not be distributed on campus or at events without the written consent of the Vice President of Administrative Services.

VOTER REGISTRATION
Forms to register for voting are available in the College Bookstore, Enrollment Services and the Learning Resource Center. Forms may also be downloaded from www.michigan.gov/sos or www.yourvotematters.org.

WAVE – SC4 ONLINE STUDENT SYSTEM
Students are encouraged to use the SC4 WAVE, which may be accessed online at www.sc4.edu/wave. The WAVE provides a wide variety of services to students in an easy-to-use, convenient online format. Examples of the services available on the WAVE include:

• Searching for classes
• Registration and payment
• Access to grades
• Academic transcripts
• Degree/certificate completion status
• Financial aid awarding status

Questions related to the WAVE may be directed to the Enrollment Services Office at (810) 989-5500 or enrollment@sc4.edu.

Students are to use WAVE responsibly and are to limit their transactions to a level which meets their educational needs. Excessive transactions tax the WAVE and are viewed as inappropriate and irresponsible use of the system. Determining reasonable use of WAVE is at the discretion of college administration.

Students using the WAVE inappropriately or irresponsibly will be notified either by phone, e-mail, or letter of the institution's concerns. Advising assistance will be offered for the purpose of selecting and scheduling classes. If unreasonable use continues, WAVE registration privileges may be revoked.

WEATHER, SEVERE CLOSINGS
If the college closes for severe weather, day and night closings of the Port Huron campus will be treated separately. Night will be considered after 4 p.m. For example, the campus could be closed during the day but open for evening classes.

For details on closings, check the home page of the college Web site, listen to local radio stations, tune in to WDIV-TV Channel 4, or listen to the voicemail message on the college's main switchboard, (810) 984-3881. Announcements for day closings will be made as early as possible in the morning. Details on night closings will be announced by noon.

Off-campus centers make independent decisions on closing. Whether they are open or closed is not related to if the Port Huron campus is open or closed. Also, because SC4 is not in a busing situation, the college's decision on closing is not related to decisions to close by any K-12 school districts.

If the college must close for severe weather during finals week, special announcements will be made regarding final exams.

WORKS PRODUCED BY STUDENTS
Students have a right to their own creative work. After the work has been reviewed, corrected, evaluated, or graded, the work is to be returned to the student. Except for classroom and instructional purposes, no one may publish, display, perform, record, transmit, or otherwise use a student's work without his/her permission. However, if a student submits a work for publication, display, or performance to any college activity, the student thereby grants the college the right to edit, publish, display, perform, record, and transmit the work.